STATUTORY NOTICE TO SHORT TERM INSURANCE
POLICY HOLDERS IMPORTANT - PLEASE READ CAREFULLY
DISCLOSURE AND OTHER LEGAL REQUIREMENTS
(This Notice does not form part of the Insurance Contract nor any other document)
As a short term insurance policyholder, or prospective policyholder, you have the
right to the following information:
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1. DETAILS OF THE INSURER
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Company name:
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Guardrisk Insurance Company Limited Registration number 1992/001639/06
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Physical Address:
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Alexander Forbes Place, 90 Rivonia Road, Sandton 2146
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Postal Address:
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P.O. Box 781692, Sandton, 2146
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Telephone Number:
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+27 11 669 1000
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Facsimile Number:
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+27 11 669 1931
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FAIS Registration:
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Guardrisk Insurance Company Limited is an authorised financial services provider
in terms of FAIS Act, FSP No.75
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Claims Procedure:
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Completed claims forms and all required documents to be submitted to Natsure Limited
PO Box 14098 Hatfield Pretoria 0028
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Compliance Officer:
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+2711 669 1039, Fax + 2711 669 2792, e-mail compliance@guardrisk.co.za
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2. PREMIUMS (DETAILS OF THE PREMIUMS PAYABLE)
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Due Date of Payment:
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Monthly premiums are payable on the date of the presentation of the debit order
at the bank. Annual premiums on or before the inception or renewal date. Payable
premiums are provided in the policy schedule.
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Consequence of Non-Payment:
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If the premium is not received as aforesaid, you have further 15 days to pay failing
which the policy will cancelled and any claim will not be covered.
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Method of Payment:
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Premiums may be paid by debit order, EFT or by cheque on or before the Due Date.
Payable Premiums are provided for in the policy schedule.
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3. OTHER MATTERS OF IMPORTANCE
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- You will be informed of any material changes to the information about the intermediary
and or insurer provided above.
- If any of the information reflected above was given to you orally, this disclosure
notice serves to provide you with the information in writing.
Should you not be satisfied with the policy, you are entitled a period up to 30
days within which you may cancel your policy in writing at no cost. Cover will cease
upon cancellation of the policy.
- If we fail to resolve your complaint relating to an advice satisfactorily, you may
submit your complaint to the FAIS Ombudsman at P.O. Box
4571 Lynwood Ridge 0040 or any other complaint to the Ombudsman of the Short Term
Insurance.
- You will always be given a reason for the repudiation of your claim.
- If the insurer wishes to cancel your policy, this will be done in writing, to your
last known address.
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4. WARNING
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- Do not sign any blank or partially completed application form.
- Complete all forms in ink.
- Keep notes of what is said to you and all documents handed to you.
- Don’t be pressurised to buy the product.
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For complaints on claims that are not satisfactory resolve by the product supplier
contact:
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For complaints to the intermediary or insurer that are not resolved to your satisfaction,
please contact:
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5. PARTICULARS OF THE SHORT TERM INSURANCE
OMBUDSMAN
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6. PARTICULARS OF THE REGISTRAR OF SHORT TERM INSURANCE
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Postal Address:
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Short Term Insurance Ombudsman
PO Box 32334, Braamfontein, 2017
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Telephone Number:
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+2711 726 8900
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Facsimile Number:
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+2711 726 5501
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Postal Address:
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Financial Services Board
PO Box 35655, Menlo Park, 0102
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Telephone Number:
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+2712 428 8000
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Facsimile Number:
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+2712 347 0221
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SASRIA LIMITED
Reg. No. 1979/000287/06
Statutory Notice of disclosure in terms of Section 4.2 of the Policy Holder Protection
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Postal Address:
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PO Box 7380 Johannesburg 2000
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E-mail Address:
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info@sasria.co.za
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Website:
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www.sasria.co.za
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Telephone Number:
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+2711 881 1300
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Facsimile Number:
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+2711 783 0781
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Claims Notification
Procedure
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In the event of a claim, all relevant documentation relating to your claim must
be submitted to the Noted Insurer.
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